Flow has blamed vandals for the recent disruption in service to thousands of customers in St. Catherine and St. James.
In a statement Tuesday, Flow said its efforts to keep the country connected are being thwarted by thieves and vandals who, as recently as last weekend, destroyed network infrastructure in the parishes.
Flow's Country Manager, Stephen Price, said the most recent incidents denied some 7,400 customers, including businesses and other essential entities in the areas of Spanish Town and Montego Bay, access to fixed services.
In the meantime, the telecommunications company has launched its virtual stores network.
Flow said the move comes in response to the evolving COVID-19 situation.
The company said it is currently operating 17 virtual stores in addition to its physical stores across the island.
Flow said since March 18, it processed more than 2700 virtual requests.