Kemal Brown, Executive Chairman of Digital Global Group, says Jamaica's next big investment must be in its human capital or people rather than another building.
In order to support this recommendation he pointed to the US$14 billion damage done to the country's infrastructure by Hurricane Melissa in October last year.
He also referred to the shuttering of many buildings which were designed for the Business Process Outsourcing sector. That has arisen from the loss of jobs because of greater levels of efficiency provided by artificial intelligence.
Elaborating, he argued that Melissa demonstrated that concrete and zinc can be flattened in one afternoon but a child who can read and write a good prompt, and a nurse or engineer who stay in the country or come home can help to drive productivity and growth.
He stressed that higher levels of education and training are needed to perform at the high value end of the BPO market.
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