Telecoms provider Flow Jamaica says the disruption of internet, landline and TV services for numerous customers in St. Catherine, as well as May Pen in Clarendon and Mandeville in Manchester on Wednesday was caused by a severe act of vandalism.
On Wednesday evening the company said its technical teams had identified the section of fibre cables located in the vicinity of Mandela Highway in St. Catherine where protective concrete slabs and sealed manholes were breached, and had mobilised repairs.
The company also condemned the timing of the act in the late afternoon hours on Wednesday as the nation awaited the outcome of the 2025 general election.
Flow has asked for patience as its teams execute the necessary repairs.
Service provider Digicel also decried what it said was another act of deliberate vandalism to its connectivity partners' network.
It lamented that a small minority has disrupted essential services and critical communication channels at a time when national connectivity was most needed.
Digicel condemned the criminal action, noting that the targeted damage has interrupted home internet, mobile, and TV services for a number of customers.
It said these acts not only inconvenience individuals and businesses but also undermine economic activity and public safety.
Digicel said its engineers and technical teams are working continuously to restore services as quickly and safely as possible.
At the same time, the company said it is cooperating fully with law enforcement authorities to ensure those responsible are identified and prosecuted.
It apologised to customers for the disruption and thanked them for their patience as teams work to restore services in the shortest possible time.
comments powered by Disqus
.jpg)
.jpg)
All feeds
