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Telecoms providers given until April 1 to allow post-paid users to set spending limits

The Office of Utilities Regulation (OUR) has extended the deadline for telecommunications providers to offer post-paid mobile customers the option to set spending limits when roaming. 
 
This decision, initially set to take effect on December 18, has been extended to April 1 next year.  
 
It constitutes the final phase of the OUR's decisions, which are contained in its Determination Notice, 'Improving Information Transparency in Telecommunication Markets', published on June 18, 2020.
            
The new deadline was set after an assessment of the readiness of the telecoms providers and third parties.
 
The proposed mechanism includes alerts which will inform mobile phone customers of usage levels prior to and on reaching maximum limits.
 
Post-paid customers will be able to set financial caps or spending limits that will allow them to better manage the expenses associated with the use of the service.
                          


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