The Office of Utilities Regulation (OUR) has updated and revised the guidelines for number portability.
The changes took effect April 19.
They include that the Porting Request Form should now include the name and signature of the service provider's representative undertaking the validation process and the specific location at which the porting process was initiated.
The OUR says the locations at which the porting process may be initiated have also been expanded to include service providers' retail stores, authorised dealer stores, or a temporary station that is set up by the service provider or its authorised dealer.
Additionally, the Number Portability Administrator can now progress a porting transaction where the donor service provider fails to send the Authorisation Response within the specified timeline.
Service providers will also be required to submit to the OUR, quarterly filings on the status of aging ported–in numbers for the different class of service that have been disconnected.
Number portability was introduced in Jamaica in 2015.
It enables local mobile or landline telephone users to retain their telephone numbers when transferring to another service provider.
comments powered by Disqus
All feeds
