An eTicketing device
By Kimone Witter
The Jamaica Constabulary Force has launched an investigation into what it says are discrepancies related to procedural error in two cases where traffic tickets were issued to motorists under the new eTicketing system.
The cases were highlighted by The Gleaner in December last year and January this year.
In both cases, the tickets were issued in the name of the motorists along the Tower Isle main road in St. Mary, despite them not being in the parish at the time of the traffic stop.
In a statement, the Ministry of National Security said it is understandable that the cases have raised public concerns about the accuracy of the eTicketing system.
But the ministry is seeking to assure the motoring public that the new system being utilised by the Jamaica Constabulary Force is not experiencing any technical issues.
It says it is noteworthy that all the tickets in question were issued by the same officer, within the same area and during a similar time period.
As part of this ongoing investigation, the JCF is reviewing other tickets issued by the concerned officer to identify any additional anomalies or unresolved cases.
In the meantime, the Ministry of National Security says while 306,000 tickets were issued via the eTicketing system in 2023, only two errors of this nature have surfaced to date.
This represents significantly less than .01 per cent of this type of error.
The ministry says notwithstanding, it is working to devise additional system related mechanisms and training in order to reduce the likelihood of any kind of error on the part of the issuing officers.
In 2024, more than 580,000 tickets were issued through the system, reflecting enhanced efficiency and accuracy.
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