National Commercial Bank has announced that its backlog of fraud cases under investigation was cut in half after implementing two anti-fraud measures.
CEO of NCB, Bruce Bowen says incidents of fraud have fallen significantly since last November and the month-or-more delay in investigating fraud cases has been reduced to a maximum of two weeks.
Over the last six months, NCB said it put in controls that have reduced smishing, which are infected text messages that purport to come from the bank but are designed to steal account information.
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