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Digicel Jamaica's services disrupted by vandalism on Wednesday

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Barry O'Brien, CEO, Digicel

Digicel, one of Jamaica's major telecommunications providers, has confirmed that it was hit by multiple incidents of vandalism during a two hour period on Wednesday morning. 

Barry O'Brien, Digicel's Chief Executive Officer, expressed shock and disappointment at the incident which led to widespread disruptions on its network.

Digicel customers experienced problems making and receiving calls on their handsets.

According to O'Brien, Digicel's primary and back up fibre routes were vandalised.

Pointing out that the company has a system of redundancy built into its fibre network, with a "main fibre" and a "secondary fibre", he revaled that both were cut, giving credence to the view that this was an act of "malicious valdalism."

The damage was repaired during the course of the day, ensuring a full restoration of service, but not before widespread inconvenience of the company's customers.

O'Brien said the company was still assessing the scale and cost of  the damage, and the incident has been reported to the police.

   

                                                    

    



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