Consumer groups call for no rate adjustments for utility companies

The National Consumers League (NCL) is calling for the Government to put a hold on requests from two of the 's utility companies for rate adjustments. The NCL was responding on Monday to news that the National Water Commission (NWC) and the Jamaica Public Service Company (JPS) have made applications to the Office of Utilities Regulation (OUR).

The consumers group said with the country still reeling from the effects of the recession, a large number of Jamaicans cannot pay more for utilities at this time.

“…There is no raise in salaries. Then if we do not get an increase in salary, how are we going to pay the increase in utilities?” questioned Joyce Campbell, president of the NCL.

The NWC has submitted a review of its tariff and service standards to the OUR.  The water provider has requested the agency to grant an increase of 19 per cent over its March 2013 rates. The JPS has applied for a 10 per cent increase in reconnection fees.    

Timing of JPS request questioned

And, an independent group which advises the OUR on consumer matters, is taking issue with the JPS application for an increase in reconnection fees. The Consumer Advisory Committee on Utilities (CACU) is questioning the timing of the power company's request.

Yasmin Chong, chairperson of the committee, wants answers on the impact the increase will have on JPS' revenue stream. Miss Chong is also raising concern about the effect on customers.

“At this time when consumers are finding it so difficult; not only due to the price of electricity, but also other factors which affect consumers right in their pockets, such as the cost of fuel, not only for electricity but also for transportation, as well also the rate of exchange - we see where that has gone. So I’m really stunned,” said Miss Chong.

The JPS reconnection fee currently stands at J$1,500, and is required, along with all outstanding payments, when a customer's electricity is disconnected for an overdue bill.

If the request is approved, the reconnection fee will move to J$1,650, plus GCT. The JPS said it's asking for the increase, as the fee has not been adjusted since 2009.