Services at the Passport, Immigration & Citizenship Agency [PICA] were affected by a cyber incident on Saturday.
PICA, confirming the breach, said quick and decisive action by the ICT team limited the impact of the breach, with its responses including containing the threat, notifying the relevant regulatory authorities, and beginning the process of systems and operational recovery.
As a precaution, PICA has moved some of its systems offline.
It said, based on preliminary investigations, there was no indication that any personal data have been compromised.
Investigations are still underway to determine the full scope of the incident.
As the response teams continue to probe the incident, members of the public may experience some delays in accessing some services, according to PICA.
The agency said it is continuing to work with the MOCA and Jamaica Cyber Incident Response Team to restore full operations.
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