Scores of people who turned up at the Registrar General's Department on Monday were left frustrated amid industrial action by the workers.
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A disgruntled RGD customer and JCSA President O'Neil Grant
By Halshane Burke
Operations across the network of locations of the Registrar General's Department (RGD) are being affected by industrial action by some workers.
It's understood that the workers are upset about monies owed to them under an employee incentive programme for the period 2016-2019.
Radio Jamaica News was informed that part payment was made under the programme.
The workers are also upset about the realignment in the pay structure. They claim that several categories of employees, including supervisors and auditors, will be worse off when the new pay regime comes into effect. They say a new email from the Ministry of Finance indicated that the 14-band salary scale upgrade was an error and the initial 13-band salary scale will be instituted.
Scores of people who turned up at the Twickenham Park office of the RGD from as early as 6 o'clock Monday morning were left frustrated after they were informed by security that the office was not accepting customers due to the action by staff.
"Mi come here come collect mi age paper and mi come here fi collect a death certificate fi give them. Why dem choose now fi strike? Why dem couldn't strike from last week when the taxi man dem deh pon strike? Everybody shoulda come together and do one strike. This is madness," a disgruntled customer told Radio Jamaica News.
"Dem have di baby dem stand up out yah inna sun... true dem nah get enough money. Right now mi feel ignorant enuh. Mi a grieve right now enuh and mi affi go come back out here and mi have business fi deal wid," she complained.
O'Neil Grant, President of the Jamaica Civil Service Association (JCSA), has said a meeting is set for Monday afternoon to iron out the issues that resulted in the industrial action by RGD staff members.
Mr. Grant said the union has been in dialogue with the Ministry of Finance to determine the rationale behind the workers being in receipt of one alignment and now being told that there was an error and a new alignment is to take effect.
"The staff are feeling that they are not being properly valued and as a result of that, things to do with their compensation and their conditions of work are not being properly treated," he suggested.
Mr. Grant added that there are still issues in relation to the payment of the increments that were due to the workers.
The payments, he said, should have been made by late last year to early January.
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