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NCB extends opening hours due to online system issues

National Commercial Bank (NCB) says it will extend its opening hours Monday and Tuesday in the wake of the problems encountered by customers with its online banking platform.
 
It says all branches will remain open until 3:30 pm.
 
In a statement on Sunday, NCB said it made headway in fixing the problems which led to account holders being denied access to salaries deposited to their accounts. 
 
In a statement to the media Sunday afternoon, NCB said more than 95 per cent of salary files received by the end of Friday had been processed, and account holders in that batch received payments Saturday. 
 
It said persons with accounts at other institutions are expected to receive their salaries on Monday. 


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