The LIME/Crime Stop Caribbean Call Centre was launched on Monday.
The new Caribbean centre is a joint venture between telecommunications company LIME and the National Security Committee of the Private Sector Organisation of Jamaica which oversees Crime Stop Jamaica.
LIME’s involvement will enable the programme to offer its services to other jurisdictions across the region.
According to Prudence Gentles, Manager of Crime Stop Jamaica, the Call Centre will provide call answering services for its counterpart organisations in Caribbean countries that prefer to have their calls answered off-island.
“The other small islands use Miami, Dade Crime Stoppers (in Miami, Florida) but they are unable to take on any more small islands. We were approached because the smaller Eastern Caribbean islands wanted to have their phones answered by someone with a Caribbean accent as opposed to an American accent, so they were looking for somebody in the Caribbean to take up the mantle and to launch our own regional call centre,” Mrs. Gentles told RJR News.
LIME to spend $2.8M in sponsorship
The state-of-the–art facility was declared open by Police Commissioner Owen Ellington and Errol Miller, LIME’s Regional Vice President of Corporate Communications on Monday.
It was financed by LIME at a cost of $1.5 million.
Mr. Miller has revealed that the initiative will allow Crime Stop Jamaica to generate income to continue its work and even expand its operations.
LIME also announced that it will be providing about $2.8 million during this fiscal year to continue its sponsorship of the programme which encourages members of the public to report crime in exchange for cash rewards.
Police Commissioner Ellington says the centre should help to enhance the level of corporation from the public in solving crimes.
Already, St. Lucia is in negotiations with Crime Stop Jamaica for the LIME/Crime Stop Caribbean Call Centre to process its calls.
All feeds
