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Telecoms providers say progress being made in restoring services

By Nakinskie Robinson   
 
Telecommunications companies say they are making progress in restoring critical services to customers following the passage of Hurricane Beryl.
 
This was announced during Friday morning's press conference with Transport Minister Daryl Vaz and other stakeholders to update the nation on recovery and restoration efforts.
 
Vice President at telecommunications service provider Flow, Stephen Pryce, said 66 per cent of the network's coverage for mobile has been restored.
 
He said 29 per cent of landline and home internet fixed network users have been affected.
 
Mr. Pryce said areas that were not the most affected could have their service restored over the weekend into the next two weeks. 
 
But badly affected areas will have to wait longer. 
 
"Clarendon, Manchester and St. Elizabeth is a whole other story because that is really a disaster area from our perspective," he warned. 
 
He said the company is currently addressing some issues along the north coast spanning Ocho Rios in St. Ann straight to Portland. 
 
Twelve priority sites have so far been restored.
 
Meanwhile, Digicel said 60 per cent of its network coverage has been restored with connectivity also restored in Santa Cruz South and Black River, St. Elizabeth.  
 
Chief Executive Officer at Digicel Jamaica, Stephen Murad, said the company is also providing support to its regional franchises in other countries affected by Beryl, including St. Vincent and the Grenadines and Grenada. 
 
"We recognise that speed is everything now; people want to communicate with each other, and it's critical that we do that. I think we can do better in our communications and I've asked the team to really ramp that up, so every four hours we will get a report and I will get a report on how our progress is and I will communicate with our customers through that," he noted.  
 
Digicel said 170 of its cell sites are also back online.
 


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